In this course, you examine your own way of communicating and interacting with others. How are you relating with your teammates? What are your underlying feelings and assumptions? How can you communicate what you need, want and expect in a way that creates common bonds and cohesion?

Enhance your communication skills and become a more effective collaborator with this comprehensive course. Learn to navigate conflicts constructively, foster collaboration, and keep everyone on the same page throughout the project lifecycle.

Key Learnings:

  • Verify Assumptions: Avoid misunderstandings by questioning assumptions and seeking clarification. 
  • Provide Constructive Feedback: Deliver feedback in a respectful, specific, and actionable manner. 
  • Address Issues Promptly: Communicate effectively when problems arise to resolve conflicts swiftly. 
  • Share Progress Updates: Keep all parties informed about project progress, challenges, and solutions. 
  • Coordinate Plans and Assess Progress: Ensure alignment and maintain focus by regularly evaluating plans. 
  • Engage with Sponsors and Stakeholders: Keep them informed about project status and involve them in decision-making. 
  • Communicate Effectively for Handovers: Ensure a smooth transition and minimize disruptions.

Timing: 8-hours over the course of 2 days  PDUs: 8

Optional: Monthly follow-up facilitated one-hour discussions

Maximum class size: 25 participants. We break teams into groups of three to five depending on the class size. Note: Virtual facilitated classes or in-person if a) pandemic permits this safely b) your organization is located in the Greater Boston area.